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Five AI-Powered Pillars. One Industry-First Intelligence Platform

The only FM delivery model powered by proprietary AI Intelligence—transforming facilities data into causal insights, predictive signals, and measurable business outcomes. While others track what happened, we prove why it happened and predict what's next.

Tailored support across complex estates. For banking: uptime, SLA evidence, change control. For legal: confidentiality, premium client experience, audit-ready trails. For museums: visitor experience, conservation-safe operations. For corporate HQs: executive-ready reporting, premium front-of-house. For FM providers: accountable lead with AI orchestration. For consultancies: co-delivery with transparent data.

Proud to be a trusted FM partner.

Five pillars that structure how we support your buildings.

Each pillar is powered by our Industry-First AI Intelligence Platform™—giving you not just service delivery, but predictive intelligence, causal attribution, and outcome measurement no other FM provider can match. This is the breakthrough that transforms reactive firefighting into proactive foresight.

Every engagement is built from the same five pillars. Together, they give you one coherent model that covers the day-to-day running of your buildings, the experience of your people and visitors, the performance of your critical systems, and the control you need over risk and compliance.

Pillar

Integrated FM Control (AI)

AI-driven FM control layer with live dashboards, SLA tracking, automated orchestration, and one accountable lead across all suppliers.

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Pillar

Workplace Experience (AI)

Smart workplace experience with AI-powered service desk, space/flow insights, guest journey telemetry, and proactive issue detection.

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Pillar

Engineering & Technical (Predictive AI)

Predictive technical operations using IoT telemetry and AI models for early-fault detection, automated maintenance triggers, and uptime assurance.

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Pillar

Soft Services Ecosystem (Data & Automation)

Data-driven soft services with dynamic scheduling from occupancy signals, quality scoring, and exception alerts coordinated through AI playbooks.

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Pillar

Risk, Compliance & Assurance (AI Governance)

AI-backed compliance and risk: live statutory trackers, evidence vaults, automated reminders/escalations, and board-ready reporting with predictive signals.

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A modular service catalogue you can assemble around your estate.

Instead of locking you into a rigid contract, we assemble the specific modules you need for each building or portfolio. This lets you scale support up or down, focus on what matters most and avoid paying for services you do not use.

Integrated FM oversight

Day-to-day coordination of all facilities activity, suppliers and works on site, with one accountable partner.

Front-of-house & guest services

Reception, guest management and meeting suite support that reflect the standards of banks, law firms and high-profile HQs.

Workplace concierge & staff support

A single point of contact for your people, helping them navigate space, services and workplace requests.

M&E and statutory coordination

Coordination of engineering and statutory maintenance through trusted partners, with tracking and exception management.

Critical systems oversight

Focused attention on systems whose failure carries operational or reputational risk, from power and HVAC to life safety.

NEW

UKBPM Outcomes AI Platform

Next-generation AI platform integrating CAFM, BMS, and IoT data for predictive maintenance, energy optimization, and board-level insights.

  • SFG20 Planned Maintenance (built-in)
  • Real-time BMS/IoT integration
  • Predictive AI analytics
  • Board-level reporting
Learn More About the Platform →

Cleaning & hygiene management

Oversight of cleaning programmes, quality checks and hygiene standards in line with your brand and risk appetite.

Security & access control oversight

Coordination of manned guarding, access control and building security protocols, aligned with your policies.

Catering, hospitality & events

Management of catering providers, hospitality standards and workplace events that rely on smooth facilities support.

Waste, recycling & environmental services

Oversight of waste streams, recycling initiatives and environmental services, integrated with your ESG priorities.

Compliance tracking & risk registers

A structured view of statutory actions, risk items and remedial work, so you can evidence control when asked.

Incident management & root-cause analysis

Structured handling of incidents, from first response through to root-cause and prevention of repeat issues.

Workplace moves, changes & small projects

Planning and delivery for moves, reconfigurations and minor works, with minimal disruption to your people and clients.

How we structure service delivery: understand, stabilise, optimise, elevate.

Whether we are supporting a single headquarters or a wider portfolio, every engagement follows the same framework. This gives you a clear path from today's reality to a more controlled, resilient and guest-ready future state.

1. Understand

We map your buildings, stakeholders, suppliers, risks and current pain points.

2. Stabilise

We address immediate risks, close obvious gaps and put basic controls and reporting in place.

3. Optimise

We refine services, rebalance suppliers, tighten performance and improve the day-to-day experience.

4. Elevate

We support you in using the workplace as a strategic asset, not just a cost to be managed.

Technology & Systems

We integrate CAFM platforms, IoT sensors, building management systems and data analytics to provide real-time visibility, predictive maintenance and intelligent decision-making for your estate.

CAFM Integration

Seamless integration with leading CAFM platforms for work order management, asset tracking and compliance scheduling.

IoT & Sensor Data

Real-time monitoring of critical systems, environmental conditions and equipment performance to predict failures before they occur.

Data Analytics & AI

Advanced analytics and machine learning models that surface patterns, predict risks and optimise maintenance schedules.

Dashboard & Reporting

Board-ready dashboards and reports that connect facilities activity to business outcomes using the The UKBPM Outcomes Framework.

Explore UKBPM Frameworks

Risk, Security & Compliance

We maintain structured risk registers, track statutory compliance actions, coordinate incident management and provide clear evidence of control. This is particularly important for regulated sectors and high-profile buildings.

Statutory Compliance

Comprehensive tracking of all statutory duties, from fire safety and electrical testing to lift inspections and water hygiene.

Risk Registers

Structured risk registers that prioritize actions based on safety, operational and reputational impact.

Incident Management

Structured handling of incidents from first response through root-cause analysis and prevention measures.

Audit & Evidence

Audit-ready documentation and evidence trails that demonstrate control and due diligence to regulators and stakeholders.

Discuss your compliance needs ➜

Sectors we support

We specialise in supporting demanding environments where detail, reliability and guest experience matter most.

Corporate Headquarters

High-profile HQs where brand reputation and guest experience are critical to business success.

Financial Services

Banks, investment firms and financial institutions with strict compliance requirements and high expectations.

Legal & Professional Services

Law firms and professional services where client experience and operational excellence are non-negotiable.

Museums & Cultural Institutions

Heritage buildings and cultural venues where preservation, visitor experience and operational reliability intersect.

Complex Multi-Tenanted Buildings

Buildings with multiple occupiers where coordination, service levels and risk management are paramount.

Learn more about who we serve ➜
Engagement Snapshot (Aggregated)

A lightweight view of aggregated patterns designed to spark discussion. Detailed analysis is reserved for consultation.

Reactive reduction
SLA stability
Noise index drop

Live Aggregated Signals

Aggregating signals…

Reactive calls reduction
SLA compliance
FM Noise Index
Annual savings
Operational stability
Updated —

Ready to Transform Your Facilities Management?

Book a consultation to pressure test your current FM model and explore how UKBPM's proprietary frameworks, AI-powered intelligence, and integrated delivery model can transform your estate.

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